Customer Success Engineer – Cybersecurity

Description

Our candidate is a Customer Success Engineer with over 5+ years of direct experience creating, educating, and delivering rollout plans, security policies, and integrating SDLC processes with customers. They have experience working with customer DevOps teams to define and implement integration points supporting CI/CD, resulting in developer adoption. Our candidate has experience of building the private and public sector customer base and was the first contact for all of their needs. Fun fact about our candidate, they previously worked as a systems engineer where they built missiles!

Highlights

  • Process authorization and automation 5+ years

  • Customer Engagement 5+ years

  • CMMI approvals 5+ years

  • SDLC 5+ years

  • DevSecOps 5+ years

  • Consulting/Project Management 5+ years

Tools

  • Case Tools
  • Microsoft Office Suite
  • Microsoft Project
  • Zendesk
  • Salesforce
  • Confluence
  • Trello